Orders:
1. When will my order be ready?
All orders are processed within 1-2 business days. Please note that orders are not shipped or delivered on weekends or holidays.
2. Why my order is delayed?
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping & Returns:
1. Where do you ship to ?
We currently ship to Cyprus and Greece. Shipping charges for your order will be calculated and displayed at checkout.
2. How much is the shipping cost ?
Cyprus Door to Door 4.20€, ACS point pick up 3,00€, Free shipping over 70€
Greece Door to door 7.00€, Free Shipping over 100€
3. When my order will arrive ?
| Cyprus (Door to Door) | Delivery in 3 – 5 working days | |
|---|---|---|
| Cyprus (ACS point pick up) | Delivery in 3 – 5 working days | |
| Greece (Door to door) | Delivery in 5 – 7 working days |
4. Can I return my order ?
We understand that sometimes a product is not quite right and you may wish to have a refund or exchange. If you are not entirely satisfied with your purchase, we are here to help.Please find details on Shipping & Returns Page.
5.Can I be refunded ?
We are only offering refunds in case you receive a damaged item. For more details please visit the Shipping & Returns Page
